SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
13 Manor Crescent is a 4-bed residential care home in Byfleet, Surrey, run by Glenholme Specialist Healthcare (Southern Region) Ltd. CQC registers it to look after people with a physical disability and people with a learning disability or autism. The typical home in Surrey has 30 beds, so this one is on the small side.
The nearest home with a higher rating is West Hall (Outstanding), 1.3 km away. Glenholme Specialist Healthcare (Southern Region) Ltd runs 4 care homes, and all 4 rated are Good or Outstanding. Across Surrey, 81% of rated homes are Good or Outstanding, against 82% for England.
Its CQC rating, from December 2022, is Good across the board: overall and for every key question. Its rating before that, in November 2021, was the same.
