SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
20 Towngate East is a 8-bed residential care home in Peterborough, Lincolnshire, run by Voyage 1 Limited. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. That is smaller than most homes in Lincolnshire, where the typical home has 30 beds.
In October 2019, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in March 2017, was the same. The rating is more than 5 years old. In Lincolnshire, 36% of ratings are that old (see how rating age varies by council).
In Lincolnshire, 76% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from September 2025. That is true of 95% of homes in Lincolnshire. Voyage 1 Limited runs 241 care homes, and 217 of the 238 rated are Good or Outstanding. SENSE - 32a Broadgate Lane, 2.5 km away, is the closest home rated Outstanding.
