SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
78 Polwell Lane is in the Good, with Outstanding areas tier ?, with 1 other home in North Northamptonshire.
80% of rated homes here are Good or Outstanding (England: 82%).
Run by Consensus Support Services Limited, 78 Polwell Lane is a residential care home in Kettering, North Northamptonshire with 5 registered beds. It is registered to care for older people, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. That is smaller than most homes in North Northamptonshire, where the typical home has 24 beds.
It is one of 56 homes run by Consensus Support Services Limited. 52 of those with a rating are Good or Outstanding. Of the 5 closest rated homes, none is rated above it. Food hygiene inspectors scored the kitchen 5 out of 5 in December 2023. 99% of homes in North Northamptonshire also score 5. In North Northamptonshire, 80% of rated care homes are Good or Outstanding (England 82%).
CQC last rated the home in March 2018, giving it Good overall. It was Good for safe, effective, caring and well-led as well. CQC rated responsive as Outstanding. It was also rated Good at the inspection before, in January 2016. At over 5 years old, this rating is older than most. 32% of ratings in North Northamptonshire are as old (how rating age varies by council).
