SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown1 of 8 below good
Medicines optimisationSignificant shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?71%Good
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Acton Care Centre is in the Good, with an area to improve tier ?, with 3 other homes in Ealing.
83% of rated homes here are Good or Outstanding (England: 82%).
Acton Care Centre is one of 35 care homes in Ealing: a 130-bed nursing home in London, run by GCH (New OPCO) Limited. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability. The typical home in Ealing has 29 beds, so this one is bigger than average.
Of the 6 closest rated homes, none is rated above it. It is one of 4 homes run by GCH (New OPCO) Limited. 2 of those with a rating are Good or Outstanding. Food hygiene inspectors scored the kitchen 5 out of 5 in January 2026. 63% of homes in Ealing also score 5. Across Ealing, 83% of rated homes are Good or Outstanding, against 82% for England. GCH (New OPCO) Limited has run the home since December 2024, when it changed owner.
CQC last rated the home in November 2025, giving it Good overall. It was Good for effective, caring, responsive and well-led as well. CQC rated safe as Requires improvement. That matches its previous rating, from February 2021. The typical rating in Ealing is about 2 years old, so this one is fairly recent. 2 of its 33 scored standards were below good, including “medicines optimisation”.
