SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Alexandra House - Leicester is in the Requires improvement tier ?, with 27 other homes in Leicestershire.
81% of rated homes here are Good or Outstanding (England: 82%).
Alexandra House - Leicester is a 17-bed residential care home in Leicester, Leicestershire, run by Top Class Care Limited. It is registered to care for older people, people with dementia, people with a physical disability, people with mental health needs and people with a sensory impairment. That is smaller than most homes in Leicestershire, where the typical home has 30 beds.
27 other homes in Leicestershire share its tier, “Requires improvement”. Food hygiene inspectors scored the kitchen 5 out of 5 in March 2025. 82% of homes in Leicestershire also score 5. The nearest home with a higher rating is Enderby Grange (Good), 3.0 km away.
The current CQC rating is Requires improvement, published in April 2019. Safe, effective, responsive and well-led were also Requires improvement. CQC rated caring as Good. At over 5 years old, this rating is older than most. 31% of ratings in Leicestershire are as old (how rating age varies by council).