SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
The home changed owner in July 2024. Its rating dates from before the change. ?
This rating was carried over from the home's previous registration, usually after a change of owner. ?
Alexandra House is a 22-bed residential care home in Ludlow, Shropshire, run by Moorlands Rehabilitation (Staffordshire) Limited. CQC registers it to look after older people, people with dementia, people with a physical disability and people with a sensory impairment.
Hendra House Residential Home, 0.2 km away, is the closest home rated Outstanding. It is one of 2 homes run by Moorlands Rehabilitation (Staffordshire) Limited. 2 of those with a rating are Good or Outstanding. Moorlands Rehabilitation (Staffordshire) Limited has run the home since July 2024, when it changed owner. Its kitchen was rated 5 for food hygiene in September 2026. 91% of homes in Shropshire also score 5. In Shropshire, 80% of rated care homes are Good or Outstanding (England 82%).
CQC rated it Good overall and in all five key questions in January 2024. The rating was carried over from a previous registration, which usually happens when a home changes owner. It was also rated Good at the inspection before, in November 2017. Ratings in Shropshire are typically about 7 years old, which makes this one newer than most.
