Residential care home · Staffordshire

Amber House Residential Home

7-8 Needwood Street, Burton-On-Trent, DE14 2EN

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 4 months ago No registered manager New owner since January 2024

CQC rating

Good
Published 2 July 2026 Rated 4 months ago ?
  • SafeAre people protected from abuse and avoidable harm?69%Good
    See the breakdownHide the breakdown2 of 8 below good
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
    See the breakdownHide the breakdown2 of 6 below good
    • Consent to care and treatmentSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Assessing needsGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?68%Good
    See the breakdownHide the breakdown2 of 7 below good
    • Listening to and involving peopleSome shortfalls
    • Planning for the futureSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Person-centred careGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
    See the breakdownHide the breakdown2 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 25 good, 8 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

The home changed owner in January 2024. ?

Earlier ratings ?

  • March 2024GoodSECRW
  • September 2023Requires improvementSECRW previous owner
  • February 2020Requires improvementSECRW previous owner
  • February 2019Requires improvementSECRW previous owner
  • October 2017Requires improvementSECRW previous owner
Show 1 older
  • November 2015GoodSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Staffordshire

Amber House Residential Home is in the Good, with an area to improve tier ?, with 30 other homes in Staffordshire. 78% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 8 (3%)
  • Good, with Outstanding areas 14 (5%)
  • Good 134 (50%)
  • Good, with an area to improve 31 (12%)
  • Requires improvement 50 (19%)
  • Inadequate 2 (1%)
  • Not yet rated 29 (11%)

See all 268 care homes in Staffordshire →

Care homes nearby

  • James Court Residential Care Home
    Burton On Trent, Staffordshire · DE14 2EF · Residential care home · 12 beds0.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 months ago
  • Canal Lodge
    Burton-On-Trent, Staffordshire · DE14 2PL · Residential care home · 2 beds0.6 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Charlotte James Nursing Home
    Burton-On-Trent, Staffordshire · DE14 2BB · Nursing home · 36 beds0.7 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Carden Bank Rest Home
    Burton-On-Trent, Staffordshire · DE13 0RQ · Residential care home · 17 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 5 years ago
  • 46 Derby Road
    Burton On Trent, Staffordshire · DE14 1RP · Residential care home · 3 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Acacia Care (Burton) Ltd
    Burton-On-Trent, Staffordshire · DE14 1SP · Residential care home · 82 beds1.4 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated

More care homes near DE14 2EN →

What the data says about Amber House Residential Home

Amber House Residential Home is one of 268 care homes in Staffordshire: a 18-bed residential care home in Burton-On-Trent, run by Suba Healthcare Ltd. It is registered to care for older people and people with dementia.

CQC's latest rating, from July 2026, is Good overall. It was Good for safe, effective, caring and responsive as well. CQC rated well-led as Requires improvement. Its rating before that, in March 2024, was the same. Ratings in Staffordshire are typically about 5 years old, which makes this one newer than most. 8 of its 33 scored standards were below good, including “governance, management and sustainability”.

None of the 4 nearest rated homes has a higher rating. In Staffordshire, 78% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in July 2024. That is true of 85% of homes in Staffordshire. CQC's register shows no registered manager at the moment. The home changed owner in January 2024.