Residential care home · Dudley

Amberley Care Home

481-483 Stourbridge Road, Brierley Hill, DY5 1LB

Inadequate Safe: InadequateEffective: InadequateCaring: Requires improvementResponsive: Requires improvementWell-led: Inadequate Rated 7 months ago ↓ Down from Req. improvement No registered manager

CQC rating

Inadequate
Published 19 March 2026 Rated 7 months ago ?
  • SafeAre people protected from abuse and avoidable harm?28%Inadequate
    See the breakdownHide the breakdown8 of 8 below good
    • Involving people to manage risksSignificant shortfalls
    • Learning cultureSignificant shortfalls
    • Medicines optimisationSignificant shortfalls
    • Safe and effective staffingSignificant shortfalls
    • Safe environmentsSignificant shortfalls
    • Safe systems, pathways and transitionsSignificant shortfalls
    • SafeguardingSignificant shortfalls
    • Infection prevention and controlSome shortfalls
  • EffectiveDoes care achieve good outcomes and a good quality of life?38%Inadequate
    See the breakdownHide the breakdown6 of 6 below good
    • Assessing needsSignificant shortfalls
    • Consent to care and treatmentSignificant shortfalls
    • Delivering evidence-based care and treatmentSignificant shortfalls
    • How staff, teams and services work togetherSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Supporting people to live healthier livesSome shortfalls
  • CaringAre staff kind, compassionate and respectful?55%Requires improvement
    See the breakdownHide the breakdown4 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Kindness, compassion and dignitySome shortfalls
    • Treating people as individualsSome shortfalls
    • Workforce wellbeing and enablementSome shortfalls
    • Responding to people's immediate needsGood
  • ResponsiveAre services organised to meet people's needs?50%Requires improvement
    See the breakdownHide the breakdown6 of 7 below good
    • Person-centred careSignificant shortfalls
    • Care provision, integration and continuitySome shortfalls
    • Equity in experiences and outcomesSome shortfalls
    • Listening to and involving peopleSome shortfalls
    • Planning for the futureSome shortfalls
    • Providing InformationSome shortfalls
    • Equity in accessGood
  • Well-ledIs the home well managed, with a culture of high-quality care?36%Inadequate
    See the breakdownHide the breakdown7 of 7 below good
    • Capable, compassionate and inclusive leadersSignificant shortfalls
    • Governance, management and sustainabilitySignificant shortfalls
    • Learning, improvement and innovationSignificant shortfalls
    • Shared direction and cultureSignificant shortfalls
    • Freedom to speak upSome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Workforce equality, diversity and inclusionSome shortfalls

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 2 good, 31 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • May 2023Requires improvementSECRW
  • January 2022Requires improvementSECRW
  • January 2021Requires improvementSECRW
  • March 2020Requires improvementSECRW
  • December 2018Requires improvementSECRW
Show 1 older
  • January 2016GoodSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Dudley

Amberley Care Home is in the Inadequate tier ?, with 1 other home in Dudley. 70% of rated homes here are Good or Outstanding (England: 82%).

  • Good, with Outstanding areas 1 (1%)
  • Good 49 (55%)
  • Good, with an area to improve 9 (10%)
  • Requires improvement 23 (26%)
  • Inadequate 2 (2%)
  • Not yet rated 5 (6%)

See all 89 care homes in Dudley →

Care homes nearby

  • Victoria Lodge
    Brierley Hill, Dudley · DY5 1RB · Residential care home · 63 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Eve House
    Brierley Hill, Dudley · DY5 4HW · Residential care home · 5 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Beatrice House
    Brierley Hill, Dudley · DY5 4HG · Residential care home · 3 beds1.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • The Village Nursing Home
    Brierley Hill, Dudley · DY5 4AA · Nursing home · 90 beds1.2 km
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: GoodW: Requires improvement Rated 4 years ago
  • Holly Hall House
    Dudley · DY1 2ER · Residential care home · 10 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Camelot Rest Home
    Dudley · DY1 2ER · Residential care home · 39 beds1.2 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago

More care homes near DY5 1LB →

Amberley Care Home in brief

Amberley Care Home is an independent 25-bed residential care home in Brierley Hill, Dudley, registered with CQC under its own name. Its CQC registration covers older people, people with dementia and younger adults.

Its kitchen was rated 3 for food hygiene in April 2026. In Dudley, 61% of homes score 5. Across Dudley, 70% of rated homes are Good or Outstanding, against 82% for England. There is no registered manager on CQC's register right now. About 0.8 km away, Victoria Lodge is rated Good.

CQC's latest rating, from March 2026, is Inadequate overall. Safe, effective and well-led were also Inadequate. Caring and responsive were rated Requires improvement. Before that, in May 2023, it was rated Requires improvement. Ratings in Dudley are typically about 5 years old, which makes this one newer than most. Of the 33 standards CQC scored, 31 fell below good. The lowest was “assessing needs” (significant shortfalls).