SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Holly Hall Care Limited, Holly Hall House is a residential care home in Dudley with 10 registered beds. CQC registers it to look after older people, younger adults, people with a physical disability, people with a learning disability or autism and people with mental health needs. That is smaller than most homes in Dudley, where the typical home has 22 beds.
Of the 6 closest rated homes, none is rated above it. Across Dudley, 70% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in August 2023. 61% of homes in Dudley also score 5.
CQC rated it Good overall and in all five key questions in February 2019. Before that, in April 2017, it was rated Requires improvement. The rating is more than 5 years old. In Dudley, 49% of ratings are that old (see how rating age varies by council).
