SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Leicestershire County Care Limited, Arbor House is a residential care home in Leicester with 40 registered beds. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. The typical home in Leicester has 25 beds, so this one is bigger than average.
CQC rated it Good overall and in all five key questions in September 2022. That matches its previous rating, from February 2019.
It is one of 12 homes run by Leicestershire County Care Limited. 9 of those with a rating are Good or Outstanding. None of the 6 nearest rated homes has a higher rating. Across Leicester, 80% of rated homes are Good or Outstanding, against 82% for England.
