Nursing home · Leicester

Hayes Park Nursing Home

2 Cropthorne Avenue, Leicester, LE5 4QJ

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: Requires improvementResponsive: GoodWell-led: Requires improvement Rated 1 year ago ↓ Down from Good No registered manager

CQC rating

Requires improvement
Published 2 July 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?53%Requires improvement
    See the breakdownHide the breakdown5 of 8 below good
    • Infection prevention and controlSignificant shortfalls
    • Safe environmentsSignificant shortfalls
    • Involving people to manage risksSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Learning cultureGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
    See the breakdownHide the breakdown4 of 6 below good
    • Assessing needsSome shortfalls
    • Consent to care and treatmentSome shortfalls
    • Delivering evidence-based care and treatmentSome shortfalls
    • How staff, teams and services work togetherSome shortfalls
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?60%Requires improvement
    See the breakdownHide the breakdown3 of 5 below good
    • Kindness, compassion and dignitySome shortfalls
    • Responding to people's immediate needsSome shortfalls
    • Treating people as individualsSome shortfalls
    • Independence, choice and controlGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Person-centred careSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
    See the breakdownHide the breakdown1 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 19 good, 14 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • March 2022Inspected, no new rating
  • November 2019GoodSECRW
  • April 2017GoodSECRW
  • March 2015GoodSECRW

Read the full report on the CQC website ↗

How it compares in Leicester

Hayes Park Nursing Home is in the Requires improvement tier ?, with 17 other homes in Leicester. 80% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 1 (1%)
  • Good, with Outstanding areas 3 (3%)
  • Good 54 (55%)
  • Good, with an area to improve 16 (16%)
  • Requires improvement 18 (18%)
  • Not yet rated 7 (7%)

See all 99 care homes in Leicester →

Care homes nearby

  • Oakdale Care Limited
    Leicester · LE5 4UH · Nursing home · 63 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Evington Grange
    Leicester · LE5 4NG · Residential care home · 6 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 6 years ago
  • Gwendolen Road Care Home
    Leicester · LE5 5FP · Residential care home · 14 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Oak House
    Leicester · LE5 5FP · Residential care home · 11 beds0.6 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Goodwood Orchard Care Home
    Leicester · LE5 2BE · Residential care home · 26 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • Spencefield Grange
    Leicester · LE5 6SD · Residential care home · 60 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago

More care homes near LE5 4QJ →

About Hayes Park Nursing Home

Run by Huskards New Care Ltd, Hayes Park Nursing Home is a nursing home in Leicester with 49 registered beds. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability. The typical home in Leicester has 25 beds, so this one is bigger than average.

About 0.5 km away, Oakdale Care Limited is rated Good. There is no registered manager on CQC's register right now. Its kitchen was rated 5 for food hygiene in May 2026. 95% of homes in Leicester also score 5. In Leicester, 80% of rated care homes are Good or Outstanding (England 82%).

The current CQC rating is Requires improvement, published in July 2025. It was Requires improvement for safe, effective, caring and well-led as well. For responsive, the rating was Good. That is down from Good in November 2019. That is more recent than most ratings in Leicester, where the typical rating is about 3 years old. 14 of its 33 scored standards were below good, including “infection prevention and control”.