SafeAre people protected from abuse and avoidable harm?44%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Safe environmentsSignificant shortfalls
SafeguardingSignificant shortfalls
Medicines optimisationSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Infection prevention and controlGood
Safe and effective staffingGood
EffectiveDoes care achieve good outcomes and a good quality of life?50%Requires improvement
See the breakdownHide the breakdown5 of 6 below good
Consent to care and treatmentSignificant shortfalls
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?46%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Partnerships and communitiesSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 16 good, 17 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Ashcroft Care Home is in the Requires improvement tier ?, with 36 other homes in Nottinghamshire.
85% of rated homes here are Good or Outstanding (England: 82%).
Bank House Care Homes Limited runs Ashcroft Care Home, a nursing home in Mansfield, Nottinghamshire with room for 53 residents. Its CQC registration covers older people, people with dementia, younger adults and people with mental health needs. The typical home in Nottinghamshire has 26 beds, so this one is bigger than average.
CQC's latest rating, from August 2026, is Requires improvement overall. Safe, effective and well-led were also Requires improvement. For caring and responsive, the rating was Good. Before that, in January 2019, it was rated Outstanding. That is more recent than most ratings in Nottinghamshire, where the typical rating is about 4 years old. Of the 33 standards CQC scored, 17 fell below good. The lowest was “consent to care and treatment” (significant shortfalls).
In Nottinghamshire, 85% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in May 2026. That is true of 89% of homes in Nottinghamshire. About 0.4 km away, Sutton House is rated Outstanding. Bank House Care Homes Limited runs 2 care homes, and 0 of the 2 rated are Good or Outstanding.
