Residential care home · Norfolk

Ashfields

31 Salhouse Road, Rackheath, Norwich, NR13 6PD

Requires improvement SafeEffectiveCaringResponsiveWell-led Rated 4 years ago ↓ Down from Good

Call 01603 721720 Website ↗

CQC rating

Requires improvement

Published 12 April 2022 Rated 4 years ago ?

SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement

Earlier ratings ?

February 2021Inspected, no new rating
June 2018GoodSECRW
December 2016Requires improvementSECRW
April 2015Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Norfolk

Ashfields is in the Requires improvement tier ?, with 87 other homes in Norfolk. 67% of rated homes here are Good or Outstanding (England: 82%).

Outstanding 18 (6%)
Good, with Outstanding areas 12 (4%)
Good 123 (40%)
Good, with an area to improve 44 (14%)
Requires improvement 88 (28%)
Inadequate 11 (4%)
Not yet rated 15 (5%)

See all 311 care homes in Norfolk →

Care homes nearby

Lindum
Norwich, Norfolk · NR13 6QQ · Residential care home · 3 beds1.1 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Foxhill
Norwich, Norfolk · NR13 6RR · Residential care home · 4 beds2.3 km

Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
Cascade (Bonetti House)
Norwich, Norfolk · NR13 6ND · Residential care home · 7 beds2.5 km

Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
Emerald House
Norwich, Norfolk · NR13 6NH · Residential care home · 6 beds2.6 km

Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
HoneySuckle Lodge
Norwich, Norfolk · NR13 6EZ · Residential care home · 6 beds2.9 km

Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 4 years ago
Klair House
Norwich, Norfolk · NR7 8BE · Residential care home · 12 beds3.6 km

Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 7 years ago

More care homes near NR13 6PD →

Other homes run by Barchester Healthcare Homes Limited

210 care homes in total: 10 Outstanding, 165 Good, 21 Requires improvement, 2 Inadequate, 12 Not yet rated.

Badgeworth Court Care Centre
Cheltenham, Gloucestershire · GL51 4UL · Nursing home · 65 beds

Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 4 years ago
Briardene Care Home
Billingham, Stockton-on-Tees · TS23 1DA · Nursing home · 34 beds

Outstanding S: GoodE: OutstandingC: OutstandingR: OutstandingW: Outstanding Rated 7 years ago
Harton Grange
South Shields, South Tyneside · NE34 0LZ · Residential care home · 62 beds

Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 6 years ago
Lucerne House
Exeter, Devon · EX2 8TU · Nursing home · 74 beds

Outstanding S: GoodE: OutstandingC: OutstandingR: OutstandingW: Outstanding Rated 7 years ago
Oxford Beaumont
Oxford, Oxfordshire · OX1 5DF · Nursing home · 45 beds

Outstanding S: GoodE: GoodC: OutstandingR: GoodW: Outstanding Rated 3 months ago
Prestbury Beaumont
Prestbury, Cheshire East · SK10 4AP · Nursing home · 28 beds

Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated this month

All 210 homes run by Barchester Healthcare Homes Limited →

What the data says about Ashfields

Run by Barchester Healthcare Homes Limited, Ashfields is a residential care home in Norwich, Norfolk with 42 registered beds. It is registered to care for older people, people with dementia and younger adults.

CQC last rated the home in April 2022, giving it Requires improvement overall. It was Requires improvement for safe and well-led as well. For effective, caring and responsive, the rating was Good. Before that, in June 2018, it was rated Good.

Barchester Healthcare Homes Limited runs 210 care homes, and 175 of the 198 rated are Good or Outstanding. About 1.1 km away, Lindum is rated Good. In Norfolk, 67% of rated care homes are Good or Outstanding (England 82%). Its kitchen was rated 5 for food hygiene in September 2025. That is true of 89% of homes in Norfolk.