Nursing home · West Sussex

Ashton House

Bolnore Road, Haywards Heath, RH16 4BX

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 1 month ago

CQC rating

Good
Published 28 September 2026 Rated 1 month ago ?
  • SafeAre people protected from abuse and avoidable harm?66%Good
    See the breakdownHide the breakdown3 of 8 below good
    • Involving people to manage risksSome shortfalls
    • Safe environmentsSome shortfalls
    • SafeguardingSome shortfalls
    • Infection prevention and controlGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe systems, pathways and transitionsGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
    See the breakdownHide the breakdown1 of 6 below good
    • Consent to care and treatmentSome shortfalls
    • Assessing needsGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?64%Good
    See the breakdownHide the breakdown3 of 7 below good
    • Equity in experiences and outcomesSome shortfalls
    • Listening to and involving peopleSome shortfalls
    • Person-centred careSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?71%Good
    See the breakdownHide the breakdown1 of 7 below good
    • Governance, management and sustainabilitySome shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 24 good, 9 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • April 2019GoodSECRW
  • April 2018Requires improvementSECRW
  • September 2015GoodSECRW
  • June 2015GoodSECRW

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in West Sussex

Ashton House is in the Good tier ?, with 209 other homes in West Sussex. 85% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 12 (4%)
  • Good, with Outstanding areas 14 (4%)
  • Good 210 (63%)
  • Good, with an area to improve 32 (10%)
  • Requires improvement 48 (14%)
  • Not yet rated 17 (5%)

See all 333 care homes in West Sussex →

Care homes nearby

  • Oakwood Court
    Haywards Heath, West Sussex · RH16 4BG · Residential care home · 62 beds0.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago
  • The Goldbridge
    Haywards Heath, West Sussex · RH16 4XH · Nursing home · 64 beds0.4 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • Martlet Manor
    Haywards Heath, West Sussex · RH16 4DA · Nursing home · 72 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated this month
  • Bletchingley
    Haywards Heath, West Sussex · RH16 3EG · Nursing home · 56 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Adelaide House Nursing Home
    Haywards Heath, West Sussex · RH16 3EG · Nursing home · 40 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 months ago
  • Maplehurst Nursing Home
    Haywards Heath, West Sussex · RH16 3EL · Nursing home · 38 beds1.6 km
    Outstanding S: OutstandingE: OutstandingC: OutstandingR: OutstandingW: Outstanding Rated 8 years ago

More care homes near RH16 4BX →

What the data says about Ashton House

Ashton House is a 100-bed nursing home in Haywards Heath, West Sussex, run by Ashton Care Homes Limited. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The typical home in West Sussex has 27 beds, so this one is bigger than average.

Its CQC rating, from September 2026, is Good across the board: overall and for every key question. Its rating before that, in April 2019, was the same. The typical rating in West Sussex is about 4 years old, so this one is fairly recent. CQC found some shortfalls in “independence, choice and control”, one of 9 standards out of 33 scored below good.

209 other homes in West Sussex share its tier, “Good”. Its kitchen was rated 5 for food hygiene in August 2026. That is true of 92% of homes in West Sussex. The nearest home with a higher rating is Maplehurst Nursing Home (Outstanding), 1.6 km away.