SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Safe environmentsSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?71%Good
See the breakdownHide the breakdown1 of 7 below good
Governance, management and sustainabilitySome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 2 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Care UK Community Partnerships Ltd runs Martlet Manor, a nursing home in Haywards Heath, West Sussex with room for 72 residents. Its CQC registration covers older people, people with dementia, younger adults and people with a physical disability. The typical home in West Sussex has 27 beds, so this one is bigger than average.
It is one of 106 homes run by Care UK Community Partnerships Ltd. 97 of those with a rating are Good or Outstanding. The nearest home with a higher rating is Maplehurst Nursing Home (Outstanding), 1.3 km away. The kitchen has a food hygiene rating of 5 (very good), from September 2025. 92% of homes in West Sussex also score 5. Across West Sussex, 85% of rated homes are Good or Outstanding, against 82% for England.
In October 2026, CQC gave it Good overall, and Good for each of the five key questions too. Before that, in April 2023, it was rated Requires improvement. Ratings in West Sussex are typically about 4 years old, which makes this one newer than most. Of the 33 standards CQC scored, 2 fell below good. The lowest was “safe environments” (some shortfalls).
