SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Cleves Place is one of 182 care homes in Suffolk: a 60-bed nursing home in Haverhill, run by Care UK Community Partnerships Ltd. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. That is larger than most homes in Suffolk, where the typical home has 36 beds.
CQC last rated the home in March 2023, giving it Outstanding overall. It was Outstanding for caring and responsive as well. Safe, effective and well-led were rated Good. It was also rated Outstanding at the inspection before, in June 2018.
It is one of 106 homes run by Care UK Community Partnerships Ltd. 97 of those with a rating are Good or Outstanding. None of the 6 nearest homes is rated Outstanding. Across Suffolk, 81% of rated homes are Good or Outstanding, against 82% for England.