SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?95%★Outstanding
See the breakdownHide the breakdown4 of 5 exceptional
Responding to people's immediate needsGood
Independence, choice and controlExceptional
Kindness, compassion and dignityExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?79%Good
See the breakdownHide the breakdown1 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Person-centred careExceptional
Well-ledIs the home well managed, with a culture of high-quality care?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Capable, compassionate and inclusive leadersExceptional
Partnerships and communitiesExceptional
Shared direction and cultureExceptional
Workforce equality, diversity and inclusionExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 24 good, 9 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Care UK Community Partnerships Ltd runs Collingwood Court, a residential care home in North Shields, North Tyneside with room for 63 residents. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with mental health needs.
CQC last rated the home in July 2026, giving it Outstanding overall. Caring and well-led were also Outstanding. Safe, effective and responsive were rated Good. Before that, in February 2020, it was rated Good. Ratings in North Tyneside are typically about 3 years old, which makes this one newer than most. CQC scored 33 standards: 9 exceptional and the rest good.
None of the 6 nearest homes is rated Outstanding. 97 of Care UK Community Partnerships Ltd’s 102 rated homes are Good or Outstanding (compare care home groups). Food hygiene inspectors scored the kitchen 5 out of 5 in August 2025. That is true of 100% of homes in North Tyneside. In North Tyneside, 90% of rated care homes are Good or Outstanding (England 82%).
