Residential care home · North Tyneside

The Old Vicarage Care Home

2 Waterville Road, North Shields, NE29 6SL

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: Requires improvementWell-led: Requires improvement Rated 1 year ago

CQC rating

Requires improvement
Published 18 June 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?50%Requires improvement
    See the breakdownHide the breakdown6 of 8 below good
    • Involving people to manage risksSignificant shortfalls
    • Safe and effective staffingSignificant shortfalls
    • Infection prevention and controlSome shortfalls
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe environmentsSome shortfalls
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?62%Good
    See the breakdownHide the breakdown3 of 6 below good
    • Assessing needsSome shortfalls
    • Delivering evidence-based care and treatmentSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Consent to care and treatmentGood
    • How staff, teams and services work togetherGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?65%Good
    See the breakdownHide the breakdown2 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Responding to people's immediate needsSome shortfalls
    • Kindness, compassion and dignityGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?61%Requires improvement
    See the breakdownHide the breakdown4 of 7 below good
    • Equity in accessSome shortfalls
    • Person-centred careSome shortfalls
    • Planning for the futureSome shortfalls
    • Providing InformationSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
  • Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
    See the breakdownHide the breakdown3 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Freedom to speak upGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 15 good, 18 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • January 2023Requires improvementSECRW
  • February 2022Inspected, no new rating
  • June 2018GoodSECRW
  • March 2017Requires improvementSECRW
  • October 2015Inspected, no new rating
Show 1 older
  • June 2015Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in North Tyneside

The Old Vicarage Care Home is in the Requires improvement tier ?, with 3 other homes in North Tyneside. 90% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 4 (10%)
  • Good, with Outstanding areas 3 (7%)
  • Good 26 (62%)
  • Good, with an area to improve 3 (7%)
  • Requires improvement 4 (10%)
  • Not yet rated 2 (5%)

See all 42 care homes in North Tyneside →

Care homes nearby

  • Collingwood Court
    North Shields, North Tyneside · NE29 0LF · Residential care home · 63 beds0.7 km
    Outstanding S: GoodE: GoodC: OutstandingR: GoodW: Outstanding Rated 3 months ago
  • Princes Court
    North Shields, North Tyneside · NE29 6XP · Nursing home · 75 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 years ago
  • Kingfisher House
    North Shields, North Tyneside · NE29 0NW · Nursing home · 58 beds0.9 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Appleby
    North Shields, North Tyneside · NE30 2AB · Nursing home · 50 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 months ago
  • The Ferns Care Home
    North Shields, North Tyneside · NE29 9AT · Residential care home · 48 beds1.2 km
    Requires improvement S: Requires improvementE: Requires improvementC: Requires improvementR: GoodW: Requires improvement Rated 4 months ago
  • Primrose Lodge Care Home
    North Shields, North Tyneside · NE29 9AT · Nursing home · 48 beds1.2 km
    Requires improvement S: Requires improvementE: GoodC: Requires improvementR: GoodW: Requires improvement Rated 1 year ago

More care homes near NE29 6SL →

The Old Vicarage Care Home in brief

Run by SVP Health Care Limited, The Old Vicarage Care Home is a residential care home in North Shields, North Tyneside with 36 registered beds. Its CQC registration covers older people and people with dementia.

The kitchen has a food hygiene rating of 5 (very good), from September 2025. 100% of homes in North Tyneside also score 5. In North Tyneside, 90% of rated care homes are Good or Outstanding (England 82%). The nearest home with a higher rating is Collingwood Court (Outstanding), 0.7 km away.

CQC last rated the home in June 2025, giving it Requires improvement overall. It was Requires improvement for safe, responsive and well-led as well. For effective and caring, the rating was Good. Its rating before that, in January 2023, was the same. That is more recent than most ratings in North Tyneside, where the typical rating is about 3 years old. 18 of its 33 scored standards were below good, including “involving people to manage risks”.