SafeAre people protected from abuse and avoidable harm?44%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Infection prevention and controlSignificant shortfalls
Involving people to manage risksSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Safe environmentsSignificant shortfalls
Learning cultureSome shortfalls
SafeguardingSome shortfalls
Medicines optimisationGood
Safe systems, pathways and transitionsGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown3 of 6 below good
Delivering evidence-based care and treatmentSignificant shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?45%Requires improvement
See the breakdownHide the breakdown4 of 5 below good
Kindness, compassion and dignitySignificant shortfalls
Responding to people's immediate needsSignificant shortfalls
Independence, choice and controlSome shortfalls
Treating people as individualsSome shortfalls
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?68%Good
See the breakdownHide the breakdown2 of 7 below good
Care provision, integration and continuitySome shortfalls
Person-centred careSome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?43%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Partnerships and communitiesSome shortfalls
Freedom to speak upGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 13 good, 20 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
The Ferns Care Home is in the Requires improvement tier ?, with 3 other homes in North Tyneside.
90% of rated homes here are Good or Outstanding (England: 82%).
The Ferns Care Home is one of 42 care homes in North Tyneside: a 48-bed residential care home in North Shields, run by Roseberry Care Centres (England) Ltd. It is registered to care for older people, people with dementia, younger adults and people with mental health needs.
The current CQC rating is Requires improvement, published in June 2026. It was Requires improvement for safe, effective, caring and well-led as well. CQC rated responsive as Good. That matches its previous rating, from July 2023. That is more recent than most ratings in North Tyneside, where the typical rating is about 3 years old. 20 of its 33 scored standards were below good, including “kindness, compassion and dignity”.
About 0.6 km away, Appleby is rated Good. Roseberry Care Centres (England) Ltd runs 13 care homes, and 9 of the 13 rated are Good or Outstanding. CQC's register shows no registered manager at the moment. The kitchen has a food hygiene rating of 5 (very good), from September 2025. That is true of 100% of homes in North Tyneside. In North Tyneside, 90% of rated care homes are Good or Outstanding (England 82%).
