SafeAre people protected from abuse and avoidable harm?75%Good
See the breakdownHide the breakdownAll 8 good
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?80%Good
See the breakdownHide the breakdown1 of 5 exceptional
Independence, choice and controlGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
Kindness, compassion and dignityExceptional
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 31 good, 1 exceptional, 1 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Parkside Care Limited runs Holmlea Care Home, a residential care home in North Shields, North Tyneside with room for 25 residents. It is registered to care for older people and people with dementia. That is smaller than most homes in North Tyneside, where the typical home has 43 beds.
The kitchen has a food hygiene rating of 5 (very good), from October 2024. 100% of homes in North Tyneside also score 5. In North Tyneside, 90% of rated care homes are Good or Outstanding (England 82%). Collingwood Court, 1.5 km away, is the closest home rated Outstanding. Parkside Care Limited runs 3 care homes, and all 3 rated are Good or Outstanding.
In September 2026, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in February 2019, was the same. The typical rating in North Tyneside is about 3 years old, so this one is fairly recent. CQC found some shortfalls in “consent to care and treatment”, one of 1 standards out of 33 scored below good.
