SafeAre people protected from abuse and avoidable harm?44%Requires improvement
See the breakdownHide the breakdown7 of 8 below good
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Safe systems, pathways and transitionsSignificant shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Safe environmentsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
EffectiveDoes care achieve good outcomes and a good quality of life?38%Inadequate
See the breakdownHide the breakdown6 of 6 below good
Assessing needsSignificant shortfalls
Consent to care and treatmentSignificant shortfalls
Delivering evidence-based care and treatmentSignificant shortfalls
How staff, teams and services work togetherSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
CaringAre staff kind, compassionate and respectful?60%Requires improvement
See the breakdownHide the breakdown3 of 5 below good
Kindness, compassion and dignitySome shortfalls
Responding to people's immediate needsSome shortfalls
Treating people as individualsSome shortfalls
Independence, choice and controlGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?54%Requires improvement
See the breakdownHide the breakdown5 of 7 below good
Person-centred careSignificant shortfalls
Care provision, integration and continuitySome shortfalls
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Providing InformationSome shortfalls
Equity in accessGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?36%Inadequate
See the breakdownHide the breakdown6 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Partnerships and communitiesSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Freedom to speak upSome shortfalls
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 6 good, 27 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Aston House is in the Inadequate tier ?, with 0 other homes in Herefordshire, County of.
84% of rated homes here are Good or Outstanding (England: 82%).
Aston House is a 19-bed residential care home in Hereford, Herefordshire, County of. The home is its own registered provider. It is registered to care for older people, younger adults and people with mental health needs.
The current CQC rating is Inadequate, published in April 2026. Effective and well-led were also Inadequate. For safe, caring and responsive, the rating was Requires improvement. That is down from Requires improvement in November 2021. Ratings in Herefordshire, County of are typically about 5 years old, which makes this one newer than most. 27 of its 33 scored standards were below good, including “assessing needs”.
CQC's register shows no registered manager at the moment. Across Herefordshire, County of, 84% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from May 2022. That is true of 92% of homes in Herefordshire, County of. The nearest home with a higher rating is Martha House (Good), 0.1 km away.
