SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Involving people to manage risksSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Monitoring and improving outcomesSome shortfalls
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?80%Good
See the breakdownHide the breakdown1 of 5 exceptional
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdown1 of 7 below good
Person-centred careSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Planning for the futureGood
Providing InformationGood
Listening to and involving peopleExceptional
Well-ledIs the home well managed, with a culture of high-quality care?79%Good
See the breakdownHide the breakdown1 of 7 exceptional
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Learning, improvement and innovationExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 27 good, 3 exceptional, 3 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Gwen Walford House is in the Good tier ?, with 56 other homes in Herefordshire, County of.
84% of rated homes here are Good or Outstanding (England: 82%).
Gwen Walford House is a 30-bed nursing home in Hereford, Herefordshire, County of, run by Rotherwood Healthcare (Hampton Grange) Limited. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
Its CQC rating, from December 2025, is Good across the board: overall and for every key question. That matches its previous rating, from March 2020. That is more recent than most ratings in Herefordshire, County of, where the typical rating is about 5 years old. 3 of its 33 scored standards were below good, including “monitoring and improving outcomes”.
It is one of 2 homes run by Rotherwood Healthcare (Hampton Grange) Limited. 2 of those with a rating are Good or Outstanding. None of the 5 nearest rated homes has a higher rating. 56 other homes in Herefordshire, County of share its tier, “Good”.
