SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Eastbank is one of 85 care homes in Herefordshire, County of: a 7-bed residential care home in Hereford, run by Russell Vance James. It is registered to care for older people, people with dementia, younger adults, people with a physical disability and people with a learning disability or autism. The typical home in Herefordshire, County of has 21 beds, so this one is on the small side.
Of the 5 closest rated homes, none is rated above it. Food hygiene inspectors scored the kitchen 5 out of 5 in March 2011. 92% of homes in Herefordshire, County of also score 5. In Herefordshire, County of, 84% of rated care homes are Good or Outstanding (England 82%).
In May 2019, CQC gave it Good overall, and Good for each of the five key questions too. That matches its previous rating, from October 2016. At over 5 years old, this rating is older than most. 49% of ratings in Herefordshire, County of are as old (how rating age varies by council).
