SafeAre people protected from abuse and avoidable harm?78%Good
See the breakdownHide the breakdown1 of 8 exceptional
Infection prevention and controlGood
Involving people to manage risksGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
Learning cultureExceptional
EffectiveDoes care achieve good outcomes and a good quality of life?88%★Outstanding
See the breakdownHide the breakdown3 of 6 exceptional
Assessing needsGood
Delivering evidence-based care and treatmentGood
Supporting people to live healthier livesGood
Consent to care and treatmentExceptional
How staff, teams and services work togetherExceptional
Monitoring and improving outcomesExceptional
CaringAre staff kind, compassionate and respectful?95%★Outstanding
See the breakdownHide the breakdown4 of 5 exceptional
Kindness, compassion and dignityGood
Independence, choice and controlExceptional
Responding to people's immediate needsExceptional
Treating people as individualsExceptional
Workforce wellbeing and enablementExceptional
ResponsiveAre services organised to meet people's needs?93%★Outstanding
See the breakdownHide the breakdown5 of 7 exceptional
Care provision, integration and continuityGood
Planning for the futureGood
Equity in accessExceptional
Equity in experiences and outcomesExceptional
Listening to and involving peopleExceptional
Person-centred careExceptional
Providing InformationExceptional
Well-ledIs the home well managed, with a culture of high-quality care?89%★Outstanding
See the breakdownHide the breakdown4 of 7 exceptional
Freedom to speak upGood
Governance, management and sustainabilityGood
Workforce equality, diversity and inclusionGood
Capable, compassionate and inclusive leadersExceptional
Learning, improvement and innovationExceptional
Partnerships and communitiesExceptional
Shared direction and cultureExceptional
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 16 good, 17 exceptional. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Avondalecare (Kent) Limited runs Avondale House, a residential care home in Westgate On Sea, Kent with room for 8 residents. Its CQC registration covers older people, younger adults, people with a learning disability or autism and people with mental health needs. The typical home in Kent has 24 beds, so this one is on the small side.
It is one of 2 homes run by Avondalecare (Kent) Limited. 2 of those with a rating are Good or Outstanding. It is the only Outstanding home among the 7 closest. 16 other homes in Kent share its tier, “Outstanding”.
CQC's latest rating, from January 2026, is Outstanding overall. Effective, caring, responsive and well-led were also Outstanding. Safe was rated Good. That is up from Good in February 2019. That is more recent than most ratings in Kent, where the typical rating is about 4 years old. None of its 33 scored standards was below good, and 17 were exceptional.