SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Requires improvement
ResponsiveAre services organised to meet people's needs?Requires improvement
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Run by Optima Care Limited, The Chilterns is a nursing home in Westgate On Sea, Kent with 24 registered beds. CQC registers it to look after older people, younger adults and people with mental health needs.
Ocean Swell, 0.2 km away, is the closest home rated Good. 0 of Optima Care Limited’s 4 rated homes are Good or Outstanding (compare care home groups). Food hygiene inspectors scored the kitchen 5 out of 5 in December 2025. 90% of homes in Kent also score 5. 90 other homes in Kent share its tier, “Requires improvement”.
Its CQC rating, from September 2021, is Requires improvement across the board: overall and for every key question. That is up from Inadequate in May 2021. CQC hasn't re-rated the home for over 5 years, like 45% of homes in Kent. Here is how rating age varies by council.
