SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Ball Tree Croft is in the Good, with an area to improve tier ?, with 31 other homes in West Sussex.
85% of rated homes here are Good or Outstanding (England: 82%).
Ball Tree Croft is one of 333 care homes in West Sussex: a 20-bed residential care home in Lancing, run by West Sussex County Council. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism and people with a sensory impairment.
In West Sussex, 85% of rated care homes are Good or Outstanding (England 82%). The kitchen has a food hygiene rating of 5 (very good), from August 2025. 92% of homes in West Sussex also score 5. Of the 5 closest rated homes, none is rated above it. 4 of West Sussex County Council’s 5 rated homes are Good or Outstanding (compare care home groups). There is no registered manager on CQC's register right now.
CQC last rated the home in December 2021, giving it Good overall. It was Good for safe, effective, caring and responsive as well. CQC rated well-led as Requires improvement. Its rating before that, in August 2017, was the same.
