SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Bedford Citizens Housing Association Limited runs Bedford Charter House, a residential care home in Bedford with room for 72 residents. CQC registers it to look after older people, people with dementia and people with a physical disability. The typical home in Bedford has 15 beds, so this one is bigger than average.
Of the 6 closest rated homes, none is rated above it. Across Bedford, 78% of rated homes are Good or Outstanding, against 82% for England.
CQC rated it Good overall and in all five key questions in August 2021. It was also rated Good at the inspection before, in December 2019. CQC hasn't re-rated the home for over 5 years, like 38% of homes in Bedford. Here is how rating age varies by council.
