Residential care home · Surrey

Bells Piece - Care Home Learning Disabilities

Hale Road, Farnham, GU9 9RL

Requires improvement Safe: Requires improvementEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 7 months ago ↓ Down from Good No registered manager

CQC rating

Requires improvement
Published 20 March 2026 Rated 7 months ago ?
  • SafeAre people protected from abuse and avoidable harm?56%Requires improvement
    See the breakdownHide the breakdown6 of 8 below good
    • Infection prevention and controlSome shortfalls
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe and effective staffingSome shortfalls
    • Safe environmentsSome shortfalls
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?54%Requires improvement
    See the breakdownHide the breakdown5 of 6 below good
    • Assessing needsSome shortfalls
    • Consent to care and treatmentSome shortfalls
    • Delivering evidence-based care and treatmentSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Supporting people to live healthier livesSome shortfalls
    • How staff, teams and services work togetherGood
  • CaringAre staff kind, compassionate and respectful?65%Good
    See the breakdownHide the breakdown2 of 5 below good
    • Independence, choice and controlSome shortfalls
    • Workforce wellbeing and enablementSome shortfalls
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?64%Good
    See the breakdownHide the breakdown3 of 7 below good
    • Listening to and involving peopleSome shortfalls
    • Person-centred careSome shortfalls
    • Planning for the futureSome shortfalls
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
    See the breakdownHide the breakdown5 of 7 below good
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Governance, management and sustainabilitySome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Freedom to speak upGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 12 good, 21 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • June 2018GoodSECRW
  • March 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Surrey

Bells Piece - Care Home Learning Disabilities is in the Requires improvement tier ?, with 63 other homes in Surrey. 81% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 15 (4%)
  • Good, with Outstanding areas 15 (4%)
  • Good 220 (63%)
  • Good, with an area to improve 22 (6%)
  • Requires improvement 64 (18%)
  • Inadequate 1 (0%)
  • Not yet rated 12 (3%)

See all 349 care homes in Surrey →

Care homes nearby

  • Farnham Mill Nursing Home
    Farnham, Surrey · GU9 9FN · Nursing home · 65 beds0.5 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 5 years ago
  • Hatch Mill
    Farnham, Surrey · GU9 7UH · Nursing home · 48 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Wey Valley House
    Farnham, Surrey · GU9 7UQ · Residential care home · 26 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Waverley Grange Care Home
    Farnham, Surrey · GU9 8BH · Nursing home · 52 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Anchorstone Nursing Home
    Farnham, Surrey · GU9 8LJ · Nursing home · 40 beds2.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Ridgway Court
    Farnham, Surrey · GU9 8NW · Residential care home · 16 beds2.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 months ago

More care homes near GU9 9RL →

Other homes run by Leonard Cheshire Disability

34 care homes in total: 19 Good, 15 Requires improvement.

All 34 homes run by Leonard Cheshire Disability →

Bells Piece - Care Home Learning Disabilities in brief

Leonard Cheshire Disability runs Bells Piece - Care Home Learning Disabilities, a residential care home in Farnham, Surrey with room for 13 residents. It is registered to care for older people, younger adults and people with a learning disability or autism. The typical home in Surrey has 30 beds, so this one is on the small side.

There is no registered manager on CQC's register right now. Across Surrey, 81% of rated homes are Good or Outstanding, against 82% for England. Farnham Mill Nursing Home, 0.5 km away, is the closest home rated Good. 19 of Leonard Cheshire Disability’s 34 rated homes are Good or Outstanding (compare care home groups).

CQC last rated the home in March 2026, giving it Requires improvement overall. Safe, effective and well-led were also Requires improvement. For caring and responsive, the rating was Good. That is down from Good in June 2018. The typical rating in Surrey is about 4 years old, so this one is fairly recent. Of the 33 standards CQC scored, 21 fell below good. The lowest was “independence, choice and control” (some shortfalls).