SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Choice Support runs Benham Lodge, a residential care home in Gravesend, Kent with room for 9 residents. CQC registers it to look after older people, younger adults, people with a physical disability, people with a learning disability or autism, people with a sensory impairment and people with an eating disorder. That is smaller than most homes in Kent, where the typical home has 24 beds.
In Kent, 79% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 5 out of 5 in September 2025. 90% of homes in Kent also score 5. There is no registered manager on CQC's register right now. Choice Support runs 21 care homes, and 17 of the 21 rated are Good or Outstanding. Of the 6 closest rated homes, none is rated above it.
CQC rated it Good overall and in all five key questions in December 2023. That matches its previous rating, from November 2017.
