SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Toqeer Aslam runs Welcome House - Ruby Lodge, a residential care home in Gravesend, Kent with room for 17 residents. CQC registers it to look after people with mental health needs.
Across Kent, 79% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 5 (very good), from February 2024. 90% of homes in Kent also score 5. It is one of 5 homes run by Toqeer Aslam. 2 of those with a rating are Good or Outstanding. Of the 6 closest rated homes, none is rated above it.
In September 2022, CQC gave it Good overall, and Good for each of the five key questions too. Before that, in February 2022, it was rated Requires improvement.
