SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Bentley Manor is a 80-bed nursing home in Crewe, Cheshire East, run by Harbour Healthcare Ltd. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with mental health needs. Most homes in Cheshire East are smaller: the median there is 44 beds.
In February 2024, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in October 2018, was the same.
7 of Harbour Healthcare Ltd’s 12 rated homes are Good or Outstanding (compare care home groups). None of the 6 nearest rated homes has a higher rating. Across Cheshire East, 77% of rated homes are Good or Outstanding, against 82% for England. The kitchen has a food hygiene rating of 4 (good), from February 2026. 95% of homes in Cheshire East score the top mark of 5.
