SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Run by Willowbrook Healthcare Limited, Bourn View is a residential care home in Birmingham with 80 registered beds. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability, people with mental health needs and people with a sensory impairment. The typical home in Birmingham has 16 beds, so this one is bigger than average.
There is no registered manager on CQC's register right now. The kitchen has a food hygiene rating of 5 (very good), from June 2025. 86% of homes in Birmingham also score 5. 139 other homes in Birmingham share its tier, “Good”. Of the 6 closest rated homes, none is rated above it. Willowbrook Healthcare Limited runs 10 care homes, and 8 of the 9 rated are Good or Outstanding.
In January 2020, CQC gave it Good overall, and Good for each of the five key questions too. Its previous rating, in December 2018, was Requires improvement, so the home has improved. The rating is more than 5 years old. In Birmingham, 60% of ratings are that old (see how rating age varies by council).
