Requires improvementSafe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvementRated 1 year ago↓ Down from GoodNew owner since April 2024
SafeAre people protected from abuse and avoidable harm?59%Requires improvement
See the breakdownHide the breakdown5 of 8 below good
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
SafeguardingSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Safe and effective staffingGood
EffectiveDoes care achieve good outcomes and a good quality of life?67%Good
See the breakdownHide the breakdown2 of 6 below good
Consent to care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Kindness, compassion and dignitySome shortfalls
Independence, choice and controlGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?72%Good
See the breakdownHide the breakdown1 of 7 below good
Listening to and involving peopleSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Capable, compassionate and inclusive leadersSome shortfalls
Governance, management and sustainabilitySome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 20 good, 13 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Brandon Lodge Care Home is in the Requires improvement tier ?, with 10 other homes in County Durham.
92% of rated homes here are Good or Outstanding (England: 82%).
Brandon Lodge Care Home is a 38-bed nursing home in Durham, County Durham, run by Lotus Care Brandon Lodge Limited. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with mental health needs.
In County Durham, 92% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 4 out of 5 in July 2026. In County Durham, 84% of homes score 5. About 0.3 km away, Rushyfields Residential and Nursing Home is rated Good. Lotus Care Brandon Lodge Limited has run the home since April 2024, when it changed owner.
CQC last rated the home in February 2025, giving it Requires improvement overall. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. Before that, in November 2019, it was rated Good. Ratings in County Durham are typically about 4 years old, which makes this one newer than most. 13 of its 33 scored standards were below good, including “kindness, compassion and dignity”.
