SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Nevilles Court is one of 142 care homes in County Durham: a 4-bed residential care home in Durham, run by Durham Care Line Limited. CQC registers it to look after people with a physical disability and people with a learning disability or autism. The typical home in County Durham has 40 beds, so this one is on the small side.
Of the 6 closest rated homes, none is rated above it. It is one of 5 homes run by Durham Care Line Limited. 4 of those with a rating are Good or Outstanding. In County Durham, 92% of rated care homes are Good or Outstanding (England 82%).
Its CQC rating, from August 2021, is Good across the board: overall and for every key question. Before that, in October 2019, it was rated Requires improvement. CQC hasn't re-rated the home for over 5 years, like 29% of homes in County Durham. Here is how rating age varies by council.
