Residential care home · Essex

Brewster House

Oak Road, Heybridge, Maldon, CM9 4AX

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 2 years ago No registered manager

CQC rating

Requires improvement
Published 27 June 2024 Rated 2 years ago ?
  • SafeAre people protected from abuse and avoidable harm?50%Requires improvement
    See the breakdownHide the breakdown7 of 8 below good
    • Medicines optimisationSignificant shortfalls
    • Infection prevention and controlSome shortfalls
    • Involving people to manage risksSome shortfalls
    • Learning cultureSome shortfalls
    • Safe environmentsSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • SafeguardingSome shortfalls
    • Safe and effective staffingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?65%Good
    See the breakdownHide the breakdown2 of 5 below good
    • Kindness, compassion and dignitySome shortfalls
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?68%Good
    See the breakdownHide the breakdown2 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Equity in experiences and outcomesSome shortfalls
    • Equity in accessGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?50%Requires improvement
    See the breakdownHide the breakdown6 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Freedom to speak upSome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Workforce equality, diversity and inclusionSome shortfalls
    • Partnerships and communitiesGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 16 good, 17 below good. Use “See the breakdown” on each key question for its standards. ?

CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?

Earlier ratings ?

  • May 2022Requires improvementSECRW
  • August 2021InadequateSECRW
  • May 2018GoodSECRW
  • February 2017Requires improvementSECRW
  • June 2015Requires improvementSECRW

Read the full report on the CQC website ↗

How it compares in Essex

Brewster House is in the Requires improvement tier ?, with 56 other homes in Essex. 84% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 7 (2%)
  • Good, with Outstanding areas 17 (4%)
  • Good 238 (60%)
  • Good, with an area to improve 48 (12%)
  • Requires improvement 57 (14%)
  • Inadequate 4 (1%)
  • Not yet rated 24 (6%)

See all 395 care homes in Essex →

Care homes nearby

  • Firstlings
    Maldon, Essex · CM9 4NB · Residential care home · 32 beds0.7 km
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 7 years ago
  • Boucherne Limited
    Maldon, Essex · CM9 4SQ · Residential care home · 24 beds0.9 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago
  • Totham Lodge Home for the Elderly
    Maldon, Essex · CM9 8NU · Residential care home · 28 beds1.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • The Lodge
    Maldon, Essex · CM9 6HW · Residential care home · 25 beds2.0 km
    Good S: Requires improvementE: GoodC: GoodR: GoodW: Good Rated 4 months ago
  • St Peters Court
    Maldon, Essex · CM9 6LF · Nursing home · 24 beds2.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Requires improvement Rated 9 months ago
  • Hailey House
    Maldon, Essex · CM9 6HY · Residential care home · 20 beds2.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 1 year ago

More care homes near CM9 4AX →

Other homes run by Runwood Homes Limited

55 care homes in total: 1 Outstanding, 45 Good, 9 Requires improvement.

  • Low Furlong
    Shipston On Stour, Warwickshire · CV36 4DY · Residential care home · 68 beds
    Outstanding S: GoodE: GoodC: GoodR: OutstandingW: Outstanding Rated 3 years ago
  • Bramwell
    Nottingham, Nottinghamshire · NG9 3ST · Residential care home · 93 beds
    Good S: GoodE: GoodC: OutstandingR: GoodW: Good Rated 6 months ago
  • Caldwell Grange
    Nuneaton, Warwickshire · CV11 4QJ · Residential care home · 103 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Outstanding Rated 7 years ago
  • Orchard Blythe
    Birmingham, Warwickshire · B46 3LL · Residential care home · 50 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Outstanding Rated 7 years ago
  • Alexandra House - Harlow
    Harlow, Essex · CM20 1BU · Nursing home · 106 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Ashwood - Ware
    Ware, Hertfordshire · SG12 7BU · Residential care home · 64 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 8 years ago

All 55 homes run by Runwood Homes Limited →

Brewster House in brief

Brewster House is one of 395 care homes in Essex: a 74-bed residential care home in Maldon, run by Runwood Homes Limited. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. That is larger than most homes in Essex, where the typical home has 22 beds.

Across Essex, 84% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in February 2026. 89% of homes in Essex also score 5. There is no registered manager on CQC's register right now. Runwood Homes Limited runs 55 care homes, and 46 of the 55 rated are Good or Outstanding. About 0.7 km away, Firstlings is rated Outstanding.

The current CQC rating is Requires improvement, published in June 2024. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. It was also rated Requires improvement at the inspection before, in May 2022. That is more recent than most ratings in Essex, where the typical rating is about 5 years old. Of the 33 standards CQC scored, 17 fell below good. The lowest was “medicines optimisation” (significant shortfalls).