SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Runwood Homes Limited runs Alexandra House - Harlow, a nursing home in Harlow, Essex with room for 106 residents. Its CQC registration covers older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment. The typical home in Essex has 22 beds, so this one is bigger than average.
Its CQC rating, from July 2023, is Good across the board: overall and for every key question. That is up from Requires improvement in September 2020.
Across Essex, 84% of rated homes are Good or Outstanding, against 82% for England. Food hygiene inspectors scored the kitchen 5 out of 5 in February 2026. That is true of 89% of homes in Essex. None of the 5 nearest rated homes has a higher rating. 46 of Runwood Homes Limited’s 55 rated homes are Good or Outstanding (compare care home groups).