SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Livability runs Shaftesbury Netteswell Rectory, a residential care home in Harlow, Essex with room for 9 residents. It is registered to care for younger adults and people with a learning disability or autism. It is a small home for Essex, where the median is 22 beds.
13 of Livability’s 13 rated homes are Good or Outstanding (compare care home groups). Of the 6 closest rated homes, none is rated above it. 237 other homes in Essex share its tier, “Good”. Food hygiene inspectors scored the kitchen 5 out of 5 in March 2023. 89% of homes in Essex also score 5.
CQC rated it Good overall and in all five key questions in February 2020. It was also rated Good at the inspection before, in July 2017. At over 5 years old, this rating is older than most. 48% of ratings in Essex are as old (how rating age varies by council).
