SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Requires improvement
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Cygnet Learning Disabilities Midlands Limited runs Chaseways, a residential care home in Sawbridgeworth, Hertfordshire with room for 6 residents. It is registered to care for younger adults, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. The typical home in Hertfordshire has 30 beds, so this one is on the small side.
Across Hertfordshire, 76% of rated homes are Good or Outstanding, against 82% for England. Its kitchen was rated 5 for food hygiene in October 2025. 92% of homes in Hertfordshire also score 5. Cygnet Learning Disabilities Midlands Limited runs 17 care homes, and 14 of the 17 rated are Good or Outstanding. Jacobs Neurological Centre, 0.6 km away, is the closest home rated Good.
CQC's latest rating, from November 2020, is Requires improvement overall. Safe, effective and well-led were also Requires improvement. For caring and responsive, the rating was Good. Before that, in July 2020, it was rated Inadequate. CQC hasn't re-rated the home for over 5 years, like 53% of homes in Hertfordshire. Here is how rating age varies by council.
