SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Hatfield Haven is in the Good, with an area to improve tier ?, with 47 other homes in Essex.
84% of rated homes here are Good or Outstanding (England: 82%).
Hatfield Haven is an independent 25-bed residential care home in Bishops Stortford, Essex, registered with CQC under its own name. It is registered to care for older people.
47 other homes in Essex share its tier, “Good, with an area to improve”. Food hygiene inspectors scored the kitchen 5 out of 5 in June 2025. 89% of homes in Essex also score 5. Of the 5 closest rated homes, none is rated above it.
The current CQC rating is Good, published in October 2017. It was Good for safe, effective, caring and responsive as well. Well-led was rated Requires improvement. Its previous rating, in October 2016, was Requires improvement, so the home has improved. CQC hasn't re-rated the home for over 5 years, like 48% of homes in Essex. Here is how rating age varies by council.
