SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Good
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
HF Trust - 38 South Road is a 10-bed residential care home in Bishops Stortford, Hertfordshire. The home is its own registered provider. CQC registers it to look after people with a learning disability or autism. That is smaller than most homes in Hertfordshire, where the typical home has 30 beds.
Of the 4 closest rated homes, none is rated above it. There is no registered manager on CQC's register right now. HF Trust Limited runs 25 care homes, and 21 of the 25 rated are Good or Outstanding. Across Hertfordshire, 76% of rated homes are Good or Outstanding, against 82% for England.
Its CQC rating, from December 2018, is Good across the board: overall and for every key question. Its rating before that, in June 2016, was the same. The rating is more than 5 years old. In Hertfordshire, 53% of ratings are that old (see how rating age varies by council).
