SafeAre people protected from abuse and avoidable harm?Requires improvement
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?Good
ResponsiveAre services organised to meet people's needs?Good
Well-ledIs the home well managed, with a culture of high-quality care?Requires improvement
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Premier Court Care Home is in the Requires improvement tier ?, with 49 other homes in Hertfordshire.
76% of rated homes here are Good or Outstanding (England: 82%).
Premier Court Care Home is one of 246 care homes in Hertfordshire: a 59-bed nursing home in Bishops Stortford, run by Bupa Care Homes (CFChomes) Limited. It is registered to care for older people, people with dementia, younger adults, people with a physical disability, people with a learning disability or autism, people with mental health needs and people with a sensory impairment. Most homes in Hertfordshire are smaller: the median there is 30 beds.
The nearest home with a higher rating is HF Trust - 38 South Road (Good), 1.8 km away. 21 of Bupa Care Homes (CFChomes) Limited’s 24 rated homes are Good or Outstanding (compare care home groups). The kitchen has a food hygiene rating of 5 (very good), from March 2025. 92% of homes in Hertfordshire also score 5. Across Hertfordshire, 76% of rated homes are Good or Outstanding, against 82% for England.
The current CQC rating is Requires improvement, published in May 2021. It was Requires improvement for safe and well-led as well. Effective, caring and responsive were rated Good. That matches its previous rating, from November 2019. The rating is more than 5 years old. In Hertfordshire, 53% of ratings are that old (see how rating age varies by council).
