SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Safe environmentsSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
See the breakdownHide the breakdown1 of 6 below good
Consent to care and treatmentSome shortfalls
Assessing needsGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?82%Good
See the breakdownHide the breakdown2 of 7 exceptional
Care provision, integration and continuityGood
Equity in accessGood
Listening to and involving peopleGood
Person-centred careGood
Providing InformationGood
Equity in experiences and outcomesExceptional
Planning for the futureExceptional
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Freedom to speak upGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 27 good, 2 exceptional, 4 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Brightwater is in the Good, with an area to improve tier ?, with 51 other homes in Hampshire.
85% of rated homes here are Good or Outstanding (England: 82%).
Brightwater is one of 456 care homes in Hampshire: a 5-bed residential care home in Eastleigh, run by In Chorus Limited. It is registered to care for younger adults and people with a learning disability or autism. That is smaller than most homes in Hampshire, where the typical home has 25 beds.
51 other homes in Hampshire share its tier, “Good, with an area to improve”. Of the 6 closest rated homes, none is rated above it. 3 of In Chorus Limited’s 3 rated homes are Good or Outstanding (compare care home groups).
CQC last rated the home in August 2025, giving it Good overall. It was Good for safe, effective, caring and responsive as well. For well-led, the rating was Requires improvement. Its rating before that, in September 2018, was the same. The typical rating in Hampshire is about 4 years old, so this one is fairly recent. Of the 33 standards CQC scored, 4 fell below good. The lowest was “governance, management and sustainability” (significant shortfalls).
