Residential care home · Devon

Bronte

Lower Lane, Ebford, Exeter, EX3 0QT

Requires improvement Safe: GoodEffective: Requires improvementCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 2 years ago

CQC rating

Requires improvement
Published 7 May 2024 Rated 2 years ago ?
  • SafeAre people protected from abuse and avoidable harm?66%Good
    See the breakdownHide the breakdown3 of 8 below good
    • Learning cultureSome shortfalls
    • Medicines optimisationSome shortfalls
    • Safe systems, pathways and transitionsSome shortfalls
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?54%Requires improvement
    See the breakdownHide the breakdown5 of 6 below good
    • Assessing needsSome shortfalls
    • Delivering evidence-based care and treatmentSome shortfalls
    • How staff, teams and services work togetherSome shortfalls
    • Monitoring and improving outcomesSome shortfalls
    • Supporting people to live healthier livesSome shortfalls
    • Consent to care and treatmentGood
  • CaringAre staff kind, compassionate and respectful?70%Good
    See the breakdownHide the breakdown1 of 5 below good
    • Workforce wellbeing and enablementSome shortfalls
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
  • ResponsiveAre services organised to meet people's needs?68%Good
    See the breakdownHide the breakdown2 of 7 below good
    • Care provision, integration and continuitySome shortfalls
    • Providing InformationSome shortfalls
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
  • Well-ledIs the home well managed, with a culture of high-quality care?54%Requires improvement
    See the breakdownHide the breakdown6 of 7 below good
    • Capable, compassionate and inclusive leadersSome shortfalls
    • Freedom to speak upSome shortfalls
    • Learning, improvement and innovationSome shortfalls
    • Partnerships and communitiesSome shortfalls
    • Shared direction and cultureSome shortfalls
    • Workforce equality, diversity and inclusionSome shortfalls
    • Governance, management and sustainabilityGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 16 good, 17 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • September 2021Requires improvementSECRW
  • April 2020Requires improvementSECRW
  • September 2017GoodSECRW
  • July 2016Requires improvementSECRW
  • April 2016InadequateSECRW
Show 1 older
  • October 2015InadequateSECRW

Read the full report on the CQC website ↗

How it compares in Devon

Bronte is in the Requires improvement tier ?, with 27 other homes in Devon. 90% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 21 (7%)
  • Good, with Outstanding areas 28 (9%)
  • Good 189 (62%)
  • Good, with an area to improve 20 (7%)
  • Requires improvement 28 (9%)
  • Inadequate 2 (1%)
  • Not yet rated 18 (6%)

See all 306 care homes in Devon →

Care homes nearby

  • Watermeadow Grange
    Exeter, Devon · EX3 0FF · Residential care home · 86 beds2.4 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Woodland View Lodge
    Exeter, Devon · EX2 7PW · Residential care home · 66 beds3.1 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • Seabrook House Limited
    Exeter, Devon · EX2 7DR · Residential care home · 26 beds3.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Spurfield House
    Exeter, Devon · EX6 8BU · Residential care home · 24 beds4.0 km
    Not yet rated S: not ratedE: not ratedC: not ratedR: not ratedW: not rated
  • The Manor Exminster
    Exeter, Devon · EX6 8AP · Residential care home · 25 beds4.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Pottles Court
    Exminster, Devon · EX6 8DG · Residential care home · 17 beds4.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 4 months ago

More care homes near EX3 0QT →

Bronte in brief

Bronte is one of 306 care homes in Devon: a 20-bed residential care home in Exeter, run by Mr T & Mrs C Murphy. CQC registers it to look after older people and people with a physical disability.

The kitchen has a food hygiene rating of 4 (good), from January 2026. In Devon, 86% of homes score 5. Across Devon, 90% of rated homes are Good or Outstanding, against 82% for England. Seabrook House Limited, 3.3 km away, is the closest home rated Good.

The current CQC rating is Requires improvement, published in May 2024. It was Requires improvement for effective and well-led as well. CQC rated safe, caring and responsive as Good. That matches its previous rating, from September 2021. Ratings in Devon are typically about 5 years old, which makes this one newer than most. Of the 33 standards CQC scored, 17 fell below good. The lowest was “assessing needs” (some shortfalls).