Residential care home · Southampton

Brooke House

123 Millbrook Road East, Freemantle, Southampton, SO15 1HQ

Good Safe: GoodEffective: GoodCaring: GoodResponsive: GoodWell-led: Good Rated 10 months ago

CQC rating

Good
Published 4 December 2025 Rated 10 months ago ?
  • SafeAre people protected from abuse and avoidable harm?75%Good
    See the breakdownHide the breakdownAll 8 good
    • Infection prevention and controlGood
    • Involving people to manage risksGood
    • Learning cultureGood
    • Medicines optimisationGood
    • Safe and effective staffingGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
    • SafeguardingGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
    See the breakdownHide the breakdownAll 6 good
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Monitoring and improving outcomesGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Governance, management and sustainabilityGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 33 good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • October 2018GoodSECRW
  • January 2016GoodSECRW

Read the full report on the CQC website ↗

How it compares in Southampton

Brooke House is in the Good tier ?, with 32 other homes in Southampton. 85% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 1 (2%)
  • Good, with Outstanding areas 5 (10%)
  • Good 33 (66%)
  • Good, with an area to improve 2 (4%)
  • Requires improvement 7 (14%)
  • Not yet rated 2 (4%)

See all 50 care homes in Southampton →

Care homes nearby

  • Kirpa Residential Care
    Southampton · SO15 5DL · Residential care home · 16 beds0.6 km
    Requires improvement S: Requires improvementE: GoodC: GoodR: GoodW: Requires improvement Rated 3 years ago
  • Roberts Lodge
    Southampton · SO15 5DE · Residential care home · 5 beds0.6 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Respite Unit for Adults with Learning Disabilities
    Southampton · SO15 3GX · Residential care home · 7 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Hampton Lodge (St Basils)
    Southampton · SO15 5WF · Nursing home · 44 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 9 years ago
  • Ashwood Rest Home
    Southampton · SO15 5NG · Residential care home · 39 beds1.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 2 years ago
  • Wilton Manor Care Home
    Southampton · SO15 2HA · Nursing home · 69 beds1.3 km
    Good S: GoodE: OutstandingC: GoodR: GoodW: Good Rated 7 years ago

More care homes near SO15 1HQ →

Other homes run by Parkcare Homes (No.2) Limited

88 care homes in total: 3 Outstanding, 72 Good, 12 Requires improvement, 1 Not yet rated.

  • Fitzwilliam Lodge
    Rotherham · S62 6EY · Residential care home · 16 beds
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 1 month ago
  • Riverview
    Teignmouth, Devon · TQ14 9JS · Residential care home · 9 beds
    Outstanding S: OutstandingE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 7 years ago
  • Tree Top View
    Leyland, Lancashire · PR26 7TB · Residential care home · 6 beds
    Outstanding S: GoodE: OutstandingC: GoodR: OutstandingW: Outstanding Rated 6 years ago
  • Bowden Lodge
    Sheffield · S9 4ES · Residential care home · 16 beds
    Good S: GoodE: GoodC: GoodR: GoodW: Outstanding Rated 10 months ago
  • Dinorwic Road
    Southport, Sefton · PR8 4DL · Residential care home · 3 beds
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 6 years ago
  • Linden Lodge
    London, Enfield · N14 4LU · Residential care home · 10 beds
    Good S: GoodE: GoodC: GoodR: OutstandingW: Good Rated 6 years ago

All 88 homes run by Parkcare Homes (No.2) Limited →

What the data says about Brooke House

Brooke House is a 9-bed residential care home in Southampton, run by Parkcare Homes (No.2) Limited. It is registered to care for younger adults, people with a learning disability or autism and people with mental health needs. That is smaller than most homes in Southampton, where the typical home has 18 beds.

In December 2025, CQC gave it Good overall, and Good for each of the five key questions too. Its rating before that, in October 2018, was the same. Ratings in Southampton are typically about 4 years old, which makes this one newer than most. All 33 standards CQC scored were good.

None of the 6 nearest rated homes has a higher rating. 75 of Parkcare Homes (No.2) Limited’s 87 rated homes are Good or Outstanding (compare care home groups). 32 other homes in Southampton share its tier, “Good”. The kitchen has a food hygiene rating of 5 (very good), from October 2025. That is true of 88% of homes in Southampton.