SafeAre people protected from abuse and avoidable harm?25%Inadequate
See the breakdownHide the breakdown8 of 8 below good
Infection prevention and controlSignificant shortfalls
Involving people to manage risksSignificant shortfalls
Learning cultureSignificant shortfalls
Medicines optimisationSignificant shortfalls
Safe and effective staffingSignificant shortfalls
Safe environmentsSignificant shortfalls
Safe systems, pathways and transitionsSignificant shortfalls
SafeguardingSignificant shortfalls
EffectiveDoes care achieve good outcomes and a good quality of life?25%Inadequate
See the breakdownHide the breakdown6 of 6 below good
Assessing needsSignificant shortfalls
Consent to care and treatmentSignificant shortfalls
Delivering evidence-based care and treatmentSignificant shortfalls
How staff, teams and services work togetherSignificant shortfalls
Monitoring and improving outcomesSignificant shortfalls
Supporting people to live healthier livesSignificant shortfalls
CaringAre staff kind, compassionate and respectful?25%Inadequate
See the breakdownHide the breakdown5 of 5 below good
Independence, choice and controlSignificant shortfalls
Kindness, compassion and dignitySignificant shortfalls
Responding to people's immediate needsSignificant shortfalls
Treating people as individualsSignificant shortfalls
Workforce wellbeing and enablementSignificant shortfalls
ResponsiveAre services organised to meet people's needs?25%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Care provision, integration and continuitySignificant shortfalls
Equity in accessSignificant shortfalls
Equity in experiences and outcomesSignificant shortfalls
Listening to and involving peopleSignificant shortfalls
Person-centred careSignificant shortfalls
Planning for the futureSignificant shortfalls
Providing InformationSignificant shortfalls
Well-ledIs the home well managed, with a culture of high-quality care?25%Inadequate
See the breakdownHide the breakdown7 of 7 below good
Capable, compassionate and inclusive leadersSignificant shortfalls
Freedom to speak upSignificant shortfalls
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSignificant shortfalls
Partnerships and communitiesSignificant shortfalls
Shared direction and cultureSignificant shortfalls
Workforce equality, diversity and inclusionSignificant shortfalls
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 0 good, 33 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Brushwood House is one of 85 care homes in Liverpool: a 60-bed nursing home in Liverpool, run by Liverpool City Council. CQC registers it to look after older people, people with dementia, younger adults and people with a physical disability. That is larger than most homes in Liverpool, where the typical home has 36 beds.
The nearest home with a higher rating is Estuary House (Good), 0.8 km away. It is one of 5 homes run by Liverpool City Council. 1 of those with a rating are Good or Outstanding. Liverpool City Council has run the home since August 2024, when it changed owner. In Liverpool, 67% of rated care homes are Good or Outstanding (England 82%). Food hygiene inspectors scored the kitchen 3 out of 5 in May 2026. In Liverpool, 64% of homes score 5.
CQC rated it Inadequate overall and in all five key questions in September 2026. Its rating before that, in July 2023, was the same. That is more recent than most ratings in Liverpool, where the typical rating is about 2 years old. 33 of its 33 scored standards were below good, including “independence, choice and control”.
