Residential care home · Isle of Wight

Byrnhill Grove Registered Care Home

Byrnhill Grove, Park Avenue, Ventnor, PO38 1LR

Requires improvement Safe: Requires improvementEffective: GoodCaring: GoodResponsive: GoodWell-led: Requires improvement Rated 1 year ago ↓ Down from Good

CQC rating

Requires improvement
Published 13 August 2025 Rated 1 year ago ?
  • SafeAre people protected from abuse and avoidable harm?59%Requires improvement
    See the breakdownHide the breakdown4 of 8 below good
    • Involving people to manage risksSignificant shortfalls
    • Learning cultureSome shortfalls
    • Safe and effective staffingSome shortfalls
    • SafeguardingSome shortfalls
    • Infection prevention and controlGood
    • Medicines optimisationGood
    • Safe environmentsGood
    • Safe systems, pathways and transitionsGood
  • EffectiveDoes care achieve good outcomes and a good quality of life?71%Good
    See the breakdownHide the breakdown1 of 6 below good
    • Monitoring and improving outcomesSome shortfalls
    • Assessing needsGood
    • Consent to care and treatmentGood
    • Delivering evidence-based care and treatmentGood
    • How staff, teams and services work togetherGood
    • Supporting people to live healthier livesGood
  • CaringAre staff kind, compassionate and respectful?75%Good
    See the breakdownHide the breakdownAll 5 good
    • Independence, choice and controlGood
    • Kindness, compassion and dignityGood
    • Responding to people's immediate needsGood
    • Treating people as individualsGood
    • Workforce wellbeing and enablementGood
  • ResponsiveAre services organised to meet people's needs?75%Good
    See the breakdownHide the breakdownAll 7 good
    • Care provision, integration and continuityGood
    • Equity in accessGood
    • Equity in experiences and outcomesGood
    • Listening to and involving peopleGood
    • Person-centred careGood
    • Planning for the futureGood
    • Providing InformationGood
  • Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
    See the breakdownHide the breakdown1 of 7 below good
    • Governance, management and sustainabilitySignificant shortfalls
    • Capable, compassionate and inclusive leadersGood
    • Freedom to speak upGood
    • Learning, improvement and innovationGood
    • Partnerships and communitiesGood
    • Shared direction and cultureGood
    • Workforce equality, diversity and inclusionGood

Percentages are CQC scores from its newer way of assessing homes. ?

CQC scored 33 standards: 27 good, 6 below good. Use “See the breakdown” on each key question for its standards. ?

Earlier ratings ?

  • March 2022Inspected, no new rating
  • September 2019GoodSECRW previous owner
  • February 2017GoodSECRW previous owner

The home changed owner or registration. Earlier ratings are on the CQC website: previous registration ↗.

Read the full report on the CQC website ↗

How it compares in Isle of Wight

Byrnhill Grove Registered Care Home is in the Requires improvement tier ?, with 13 other homes in Isle of Wight. 71% of rated homes here are Good or Outstanding (England: 82%).

  • Outstanding 2 (3%)
  • Good, with Outstanding areas 4 (7%)
  • Good 31 (52%)
  • Good, with an area to improve 5 (8%)
  • Requires improvement 14 (23%)
  • Inadequate 3 (5%)
  • Not yet rated 1 (2%)

See all 60 care homes in Isle of Wight →

Care homes nearby

  • Penshurst
    Ventnor, Isle of Wight · PO38 1PF · Residential care home · 3 beds0.8 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 3 years ago
  • Downside House
    Ventnor, Isle of Wight · PO38 1PJ · Residential care home · 21 beds1.0 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 6 years ago
  • Tile House
    Shanklin, Isle of Wight · PO37 6LS · Residential care home · 19 beds4.1 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago
  • Plean Dene
    Shanklin, Isle of Wight · PO37 6RQ · Residential care home · 13 beds4.1 km
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: Requires improvementW: Requires improvement Rated 1 month ago
  • Highfield House
    Shanklin, Isle of Wight · PO37 6PP · Residential care home · 20 beds4.2 km
    Outstanding S: GoodE: GoodC: OutstandingR: OutstandingW: Outstanding Rated 7 years ago
  • Appley Cliff - Care Home Physical Disabilities
    Shanklin, Isle of Wight · PO37 6RG · Residential care home · 13 beds4.3 km
    Good S: GoodE: GoodC: GoodR: GoodW: Good Rated 7 years ago

More care homes near PO38 1LR →

Other homes run by Southern Housing

2 care homes in total: 2 Requires improvement.

  • 22 Argyll Street
    Ryde, Isle of Wight · PO33 3BZ · Residential care home · 9 beds
    Requires improvement S: Requires improvementE: Requires improvementC: GoodR: GoodW: Requires improvement Rated 3 years ago

All 2 homes run by Southern Housing →

Byrnhill Grove Registered Care Home at a glance

Southern Housing runs Byrnhill Grove Registered Care Home, a residential care home in Ventnor, Isle of Wight with room for 17 residents. Its CQC registration covers older people and people with dementia.

CQC last rated the home in August 2025, giving it Requires improvement overall. Safe and well-led were also Requires improvement. CQC rated effective, caring and responsive as Good. That is down from Good in September 2019. That is more recent than most ratings in Isle of Wight, where the typical rating is about 5 years old. Of the 33 standards CQC scored, 6 fell below good. The lowest was “involving people to manage risks” (significant shortfalls).

In Isle of Wight, 71% of rated care homes are Good or Outstanding (England 82%). Penshurst, 0.8 km away, is the closest home rated Good. Southern Housing runs 2 care homes, and 0 of the 2 rated are Good or Outstanding.