SafeAre people protected from abuse and avoidable harm?Good
EffectiveDoes care achieve good outcomes and a good quality of life?Good
CaringAre staff kind, compassionate and respectful?★Outstanding
ResponsiveAre services organised to meet people's needs?★Outstanding
Well-ledIs the home well managed, with a culture of high-quality care?★Outstanding
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Highfield House is one of 60 care homes in Isle of Wight: a 20-bed residential care home in Shanklin, run by Island Healthcare Limited. CQC registers it to look after older people, people with dementia, younger adults, people with a physical disability and people with a sensory impairment.
It is the only Outstanding home among the 7 closest. It is one of 6 homes run by Island Healthcare Limited. 6 of those with a rating are Good or Outstanding. The kitchen has a food hygiene rating of 5 (very good), from July 2026. 82% of homes in Isle of Wight also score 5. In Isle of Wight, 71% of rated care homes are Good or Outstanding (England 82%).
The current CQC rating is Outstanding, published in May 2019. It was Outstanding for caring, responsive and well-led as well. Safe and effective were rated Good. It was also rated Outstanding at the inspection before, in December 2016. The rating is more than 5 years old. In Isle of Wight, 49% of ratings are that old (see how rating age varies by council).
