SafeAre people protected from abuse and avoidable harm?72%Good
See the breakdownHide the breakdown1 of 8 below good
Involving people to manage risksSome shortfalls
Infection prevention and controlGood
Learning cultureGood
Medicines optimisationGood
Safe and effective staffingGood
Safe environmentsGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?75%Good
See the breakdownHide the breakdownAll 7 good
Care provision, integration and continuityGood
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?75%Good
See the breakdownHide the breakdownAll 7 good
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Governance, management and sustainabilityGood
Learning, improvement and innovationGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 32 good, 1 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
Canterbury House Care Home is a 66-bed residential care home in Faversham, Kent, run by Anchor Hanover Group. It is registered to care for older people and people with dementia. Most homes in Kent are smaller: the median there is 24 beds.
In October 2024, CQC gave it Good overall, and Good for each of the five key questions too. Before that, in September 2022, it was rated Requires improvement. That is more recent than most ratings in Kent, where the typical rating is about 4 years old. Of the 33 standards CQC scored, 1 fell below good. The lowest was “involving people to manage risks” (some shortfalls).
286 other homes in Kent share its tier, “Good”. Food hygiene inspectors scored the kitchen 4 out of 5 in May 2026. 90% of homes in Kent score the top mark of 5. The nearest home with a higher rating is Lady Dane Farmhouse (Outstanding), 1.8 km away. Anchor Hanover Group runs 120 care homes, and 101 of the 118 rated are Good or Outstanding.
