SafeAre people protected from abuse and avoidable harm?62%Requires improvement
See the breakdownHide the breakdown3 of 8 below good
Safe and effective staffingSignificant shortfalls
Learning cultureSome shortfalls
Safe environmentsSome shortfalls
Infection prevention and controlGood
Involving people to manage risksGood
Medicines optimisationGood
Safe systems, pathways and transitionsGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?75%Good
See the breakdownHide the breakdownAll 6 good
Assessing needsGood
Consent to care and treatmentGood
Delivering evidence-based care and treatmentGood
How staff, teams and services work togetherGood
Monitoring and improving outcomesGood
Supporting people to live healthier livesGood
CaringAre staff kind, compassionate and respectful?70%Good
See the breakdownHide the breakdown1 of 5 below good
Workforce wellbeing and enablementSome shortfalls
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
ResponsiveAre services organised to meet people's needs?71%Good
See the breakdownHide the breakdown1 of 7 below good
Care provision, integration and continuitySome shortfalls
Equity in accessGood
Equity in experiences and outcomesGood
Listening to and involving peopleGood
Person-centred careGood
Planning for the futureGood
Providing InformationGood
Well-ledIs the home well managed, with a culture of high-quality care?62%Requires improvement
See the breakdownHide the breakdown2 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Learning, improvement and innovationSome shortfalls
Capable, compassionate and inclusive leadersGood
Freedom to speak upGood
Partnerships and communitiesGood
Shared direction and cultureGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 26 good, 7 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
Care Home for Special Needs is in the Requires improvement tier ?, with 54 other homes in Birmingham.
77% of rated homes here are Good or Outstanding (England: 82%).
Care Home for Special Needs is a 4-bed residential care home in Birmingham, run by Mrs Marcella Marie Higgins. It is registered to care for older people, people with dementia and people with a learning disability or autism. That is smaller than most homes in Birmingham, where the typical home has 16 beds.
CQC's latest rating, from June 2025, is Requires improvement overall. Safe and well-led were also Requires improvement. Effective, caring and responsive were rated Good. Its rating before that, in April 2020, was the same. Ratings in Birmingham are typically about 7 years old, which makes this one newer than most. Of the 33 standards CQC scored, 7 fell below good. The lowest was “safe and effective staffing” (significant shortfalls).
About 0.5 km away, Parkview Home is rated Good. CQC's register shows no registered manager at the moment. 54 other homes in Birmingham share its tier, “Requires improvement”.
