SafeAre people protected from abuse and avoidable harm?56%Requires improvement
See the breakdownHide the breakdown6 of 8 below good
Infection prevention and controlSome shortfalls
Involving people to manage risksSome shortfalls
Learning cultureSome shortfalls
Medicines optimisationSome shortfalls
Safe environmentsSome shortfalls
Safe systems, pathways and transitionsSome shortfalls
Safe and effective staffingGood
SafeguardingGood
EffectiveDoes care achieve good outcomes and a good quality of life?58%Requires improvement
See the breakdownHide the breakdown4 of 6 below good
Assessing needsSome shortfalls
Delivering evidence-based care and treatmentSome shortfalls
Monitoring and improving outcomesSome shortfalls
Supporting people to live healthier livesSome shortfalls
Consent to care and treatmentGood
How staff, teams and services work togetherGood
CaringAre staff kind, compassionate and respectful?75%Good
See the breakdownHide the breakdownAll 5 good
Independence, choice and controlGood
Kindness, compassion and dignityGood
Responding to people's immediate needsGood
Treating people as individualsGood
Workforce wellbeing and enablementGood
ResponsiveAre services organised to meet people's needs?61%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Equity in experiences and outcomesSome shortfalls
Listening to and involving peopleSome shortfalls
Person-centred careSome shortfalls
Providing InformationSome shortfalls
Care provision, integration and continuityGood
Equity in accessGood
Planning for the futureGood
Well-ledIs the home well managed, with a culture of high-quality care?57%Requires improvement
See the breakdownHide the breakdown4 of 7 below good
Governance, management and sustainabilitySignificant shortfalls
Capable, compassionate and inclusive leadersSome shortfalls
Learning, improvement and innovationSome shortfalls
Shared direction and cultureSome shortfalls
Freedom to speak upGood
Partnerships and communitiesGood
Workforce equality, diversity and inclusionGood
Percentages are CQC scores from its newer way of assessing homes. ?
CQC scored 33 standards: 15 good, 18 below good. Use “See the breakdown” on each key question for its standards. ?
CQC hasn't inspected this home for more than 5 years. It re-inspects based on risk, so an old rating doesn't count against a home on this site, but it may not reflect the home today. ?
CQC's register shows no registered manager for this home. Every care home must have one. The home may be recruiting, or a new manager may be applying to CQC. ?
CareTech Community Services Limited - 82 Chaucer Road is in the Requires improvement tier ?, with 13 other homes in Bedford.
78% of rated homes here are Good or Outstanding (England: 82%).
About CareTech Community Services Limited - 82 Chaucer Road
An independent residential care home in Bedford, CareTech Community Services Limited - 82 Chaucer Road is run by an organisation of the same name. It has 8 beds. Its CQC registration covers people with a learning disability or autism. That is smaller than most homes in Bedford, where the typical home has 15 beds.
There is no registered manager on CQC's register right now. 13 of CareTech Community Services Limited’s 21 rated homes are Good or Outstanding (compare care home groups). The nearest home with a higher rating is Byron Court (Good), 0.0 km away. Food hygiene inspectors scored the kitchen 5 out of 5 in March 2023. 92% of homes in Bedford also score 5. Across Bedford, 78% of rated homes are Good or Outstanding, against 82% for England.
CQC last rated the home in May 2025, giving it Requires improvement overall. Safe, effective, responsive and well-led were also Requires improvement. For caring, the rating was Good. That matches its previous rating, from February 2020. The typical rating in Bedford is about 3 years old, so this one is fairly recent. Of the 33 standards CQC scored, 18 fell below good. The lowest was “governance, management and sustainability” (significant shortfalls).
